TAGS

Alpha Numeric
Bypass Recognition (It won’t allow Speech Recognition
Bargain
Choice ( GM / GAF / GE / Etc….)
Currency ( $ /   / etc..)
Date
Digits ( Range of Numbers)
End Call ( If No Audio Within Threshold)
FAX
Ignore
Insert
Language
Optional
Optional Speech  ( Either it will play or not to Play Eg : Either will play in Business Hours or After Business hours ).
Optional Audio Length
Time
Wait for Hanger
Wildcard

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